On-demand webinar
Royal Farms connects 300 Locations in 60 days
How a convenience store giant unified 5,700+ employees across seven states
Royal Farms faced a critical challenge: there was no effective way to communicate with its rapidly growing workforce of 5,700+ frontline employees across seven states. With 90% of its workforce on the frontline and annual growth of 10-15%, it needed a solution to improve engagement, ensure compliance, and drive business results.
We sat down with Brian Roche, Chief People Officer and Jessica Mente, Director of Training at Royal Farms, to discuss their journey towards boosting engagement, empowering managers, and setting the stage for increased sales — all while managing explosive growth.
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What we discussed:
- Rapid implementation: How Royal Farms deployed the Beekeeper Frontline Success Platform across nearly 300 locations in just two months
- Compliance assurance: How Royal Farms mitigated the risk of potential lawsuits by ensuring compliance with labor relations regulations at both state and federal levels and replacing 300+ WhatsApp Groups
- Developing tomorrow’s leaders: Explored how Royal Farms identifies employees who want to grow and standardizes training programs to nurture talent and create great managers
- Data-driven leadership: How to apply metrics and analytics to help coach managers on their communication strategies
- Coaching for success: Understand the role of coaching and mentorship in developing great managers
Speakers
Brian Roche
Chief People Officer
Jessica Mente
Director of Training
Charlotte Buffington
Director of Customer Success
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