Trends Report

And just like that, the hospitality industry is back. 

With tough lessons learned during the pandemic, and evolving consumer demands shaping the future, hospitality is making up for lost time and reshaping its collective strategy. 

The changing demographics of the global population are a primary driver of current trends. 

Millennials are now 33% of the population and spend more time traveling than any other demographic. 

But while they strongly influence the industry, everyone is traveling, dining out, and returning to pre-pandemic recreational activities. Boomers are visiting their adult children, families are taking overseas trips, and business travel is roaring back. 

The future for hospitality is bright. Here’s what’s on the horizon.

Hospitality Forecast: Emerging Trends Redefine A Legacy Industry

  • The rise of consumer personalization
  • Emerging ESG strategies
  • How to achieve frontline success and retention with digital tools
  • Meeting the demands of digital natives

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