Before COVID-19, businesses viewed frontline digital enablement as a ‘nice to have.’ With the global pandemic putting essential workers at the forefront of public conversation, many companies are finally embracing the digital transformation. Global mobile device usage increased by 70%. And despite the pandemic’s economic impact, mobile app spending reached an all-time high.
The technology landscape is trying to keep up with the heightened need for employee connectivity. However, the expanding market with an oversupply of digital tools can be challenging to navigate. Until now …
This report reveals how to:
- Think about and assess tools for the frontline workforce
- Navigate the challenging frontline worker technology landscape
- Select a frontline-first technology solution best suited to your workforce